Seeing this error? A recently changed password, caps lock, or an expired password causes login failures. Below are the common causes and the fixes that resolve it for most users.

Why this happens

  • The password was changed recently and you are using the old one.
  • Caps Lock is on, or there are stray spaces.
  • The password expired and needs resetting.
  • You are confusing the GST portal password with the E-Way Bill portal password — they are separate.

How to fix it

1

Check Caps Lock and spaces

Re-type the password carefully without leading/trailing spaces.

2

Reset via Forgot Credentials

Use the reset link to set a new password against your registered mobile.

3

Use the right portal

The E-Way Bill login is separate from the main GST portal login — use E-Way Bill credentials.

Important
If the problem is on the portal side (maintenance or server load), no browser fix will help — confirm with a second network first.

Still stuck? Compare with other issues in the full error guide, or review the login guide.

Frequently asked questions

Why am I seeing the E-Way Bill Password Not Working issue?
A recently changed password, caps lock, or an expired password causes login failures.
What's the quickest fix for e-way bill password not working?
Check Caps Lock and spaces: Re-type the password carefully without leading/trailing spaces.