Make sure your GSTIN is active and your registered mobile is current, because the OTP and your details both come from the GST registration.

Good to know

Tip
This is an informational walkthrough. Always carry out the actual transaction on ewaybillgst.gov.in, the official government portal.

For the bigger picture, see the Registration Guide. You may also want the error guide if something goes wrong, or the FAQ guide for quick answers.

Frequently asked questions

My business details are wrong after entering the GSTIN.
Details are auto-fetched from your GST registration. Correct them on the GST portal and they'll update here.
Can I register multiple GSTINs?
Each GSTIN registers separately. Businesses with multiple state registrations create one account per GSTIN.