Seeing this error? Inactivity timeout or multiple open tabs cause the session-expired message. Below are the common causes and the fixes that resolve it for most users.

Why this happens

  • You stayed idle past the portal's inactivity limit.
  • The portal is open in multiple tabs, conflicting your session.
  • Cookies are blocked or were cleared mid-session.
  • You used the browser back button after logging out.

How to fix it

1

Log in again

Simply re-login. The portal logs out idle sessions for security.

2

Use a single tab

Keep the portal open in only one browser tab to avoid session conflicts.

3

Enable cookies

Allow cookies for the portal so your session stays valid.

4

Avoid the back button

Navigate using on-page menus instead of the browser back button.

Important
If the problem is on the portal side (maintenance or server load), no browser fix will help — confirm with a second network first.

Still stuck? Compare with other issues in the full error guide, or review the login guide.

Frequently asked questions

Why am I seeing the E-Way Bill Session Expired issue?
Inactivity timeout or multiple open tabs cause the session-expired message.
What's the quickest fix for e-way bill session expired?
Log in again: Simply re-login. The portal logs out idle sessions for security.