Resolve the root cause on the GST side first — an inactive or recently amended GSTIN is the most common blocker.

Good to know

Tip
This is an informational walkthrough. Always carry out the actual transaction on ewaybillgst.gov.in, the official government portal.

For the bigger picture, see the Registration Guide. You may also want the error guide if something goes wrong, or the FAQ guide for quick answers.

Frequently asked questions

'GSTIN not found' during registration.
Confirm the GSTIN is active on the GST portal. A newly issued GSTIN can take time to appear in the E-Way Bill system.
OTP never arrives during registration.
The OTP goes to your GST-registered mobile. Update it on the GST portal if it is outdated, then retry.